Account Services

Unlimited access to your account is just a phone call away. Our free, automated phone banking system - known as TellerPhone - is available in English and Spanish, 24 hours a day. Its step-by-step guide helps you manage your account and take care of financial tasks quickly.

(888) 427-9395

• Check your balance
• Access account history
• Transfer funds
• Make loan or VISA® payment
• Obtain the prior year or current year's tax information
• Request a copy of a check
• Request a stop payment
• Request a loan advance (excluding VISA®)
• Change your audio PIN
• Perform loan and savings payment calculations

Outgoing Wire Transfers

Wire transfer requests must be done in person.

Domestic Wires

If you would like to transfer money from Tucoemas FCU to another financial institution in the United States, please provide the following:

• Wire transfer amount
• Name of bank/credit union receiving wire
• Address of bank/credit union receiving wire
• ABA/Routing number of bank/credit union receiving wire
• Account # at receiving bank/credit union
• Name and physical address of person to receive wire (no PO Boxes)
• Tucoemas FCU account # and share ID that wire will be transferred FROM
• Purpose of wire
• A $20.00 non-refundable wire processing fee

PLEASE NOTE: It is necessary to use these exact instructions so your wire is not rejected. Generally, wires must be sent by 12:30 p.m. in order to be received the same day. Check with the financial institution for the correct cutoff time.

International Wires

If the foreign bank has a SWIFT* code, we can wire funds from your account directly to the foreign bank. If the foreign bank does not have a SWIFT code, we must have the information for a correspondent bank located in the USA to process the wire.

What is a SWIFT Code?
The SWIFT (Society for Worldwide Interbank Financial Telecommunications) system is a computer-based message-switching system used by most international banks to make overseas payments. The SWIFT code is 8 or 11 alphanumeric characters long and is the international standard for uniquely identifying a financial institution. The SWIFT code is also known as BIC (Bank Identifier Code).

PLEASE NOTE: Additional ID verification and authentication are required to wire funds out of your account. Additional information may be required at the time of the wire request.

Please visit any one of our four branches to complete your wire transfer or feel free to call us at (559) 732-8892 with any questions.

 

Incoming Wire Transfers

Domestic Wires

Wire transfer is a banking option that allows for transfer of funds from a financial institution to your Tucoemas FCU account. Incoming wire transfer requests must be done at the financial institution the money is being sent from.

For transfers to Tucoemas FCU from another financial institution in the United States, you’ll need the following:

• Wire transfer amount
• Name of credit union receiving wire: Catalyst Corporate FCU
• ABA/Routing number of credit union receiving wire: 311990511
• Beneficiary FI: Tucoemas Federal Credit Union
• Beneficiary: Member Name, Member Number, and Account Type (your account information at Tucoemas)\
• Account Number: 321178420
• Note: There is a $15.00 non-refundable incoming wire processing fee

If you want to build your savings steadily or make loan payments, you can send a portion of your paycheck directly to your accounts. Sign up for this convenient service through your employer's payroll department, at one of our nearby branches, or by calling us at (559) 732-8892.

Save time and money by automatically depositing your paycheck into your Tucoemas Federal Credit Union account, provided your employer offers the service. It's quick, and safer than carrying around a paper check. You also can use direct deposit for Social Security and other types of government benefits or pension payments.

Get instant access to cash using your VISA® Debit Card.  Withdraw money from ATMs, and it has the added benefit of purchasing power to replace your paper checks. Use it wherever VISA® is accepted, and have your purchases automatically deducted from your account. Both cards are free when you open a Tucoemas Federal Credit Union checking account.

• Withdraw up to $1,000 per business day
• No transaction fees at Tucoemas Federal Credit Union machines or any ATMs that display the CO-OP Network logo. 
• Additional ATM access available through various nationwide networks: Star, Accel, Explore, Cirrus, VISA®, MasterCard®, Discover®
• Your online purchases are protected by Verified by VISA®

Funds Availability Policy

Now you can reorder checks quickly online through our provider, Harland Clarke. Choose from various styles to fit your needs.

Click Here

Effective October 1, 2017, your Tucoemas FCU VISA Debit and/or VISA Credit card will provide the automatic Account Updater free convenience service.

Are there merchants to whom you have given your VISA Debit or VISA Credit card to keep on file for recurring payments?  If so, this applies to you. Whenever you receive a new, or renewed, VISA card, your old card's information (i.e.., card number and expiration date) will automatically update to the new card's number and expiration date - for all merchants with whom you maintain your card on file for recurring payments.

Some examples of recurring card transactions:	Some examples of account-on-file transactions:
Netflix, Hulu or other streaming services Monthly utilities Gym memberships Insurance premiums Recurring charitable donations	Uber, Lyft, or other ride services Online shopping websites Online payment services Prescriptions

YOU MAY OPT OUT: If you do not want to utilize this convenience, you may OPT-OUT. If you opt-out of this automatic update, it will be incumbent upon you to manually update your auto-charge merchants whenever you receive an updated Tucoemas FCU debit and/or credit VISA card. 

HOW TO OPT-OUT: To OPT-OUT, please fill out this online form or visit any branch.

QUESTIONS: Please contact us